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Introduction
JWG Neopets.Jiwang.Net is committed to providing a fun, entertaining, and safe Web site for people of all ages. We are dedicated to safeguarding any personal information collected online and to helping parents and children learn how to exercise control over personal information while exploring the Internet. To this end, we ensure that our privacy policy and our information practices adhere to the U.S. Department of Commerce's Safe Harbor Principles. Because many of the visitors to this site are children, we take special measures to help children protect their privacy while online. For example, we do not ask children to disclose more personal information than is necessary for them to participate in a particular activity, and we take efforts to prevent children from posting contact information. This Privacy Policy is intended to explain our privacy practices and inform you as to: (1) the kinds of personally identifiable information ("Personal Information") we collect from visitors of the JWG Neopets.Jiwang.Net (the "Site"); (2) how that information is collected; (3) how we use Personal Information; (4) the circumstances under which we disclose Personal Information to third parties; (5) how you can access, update or delete any Personal Information collected about you by us; and (6) the mechanisms we have implemented to protect your Personal Information. As we continue to offer our visitors new and different types of content and services, we may modify our practices from time to time. However, we will treat all personal information we collect in accordance with the privacy notice in effect at the time the information is collected. This Privacy Policy is a part of the terms and conditions which are set forth in our Terms of Use Agreement ("Agreement"). Any terms that are not defined in this Privacy Policy shall have the meaning given in the Agreement.
The Information We Collect
At JWG Neopets.Jiwang.Net, where visitors self-identify as 13 years and older we collect a valid e-mail address and birth date, we may collect additional information including Computer Information (see below), gender, state/province, zip/postal code, and country, and we may ask additional questions regarding personal preferences on a number of topics through surveys. For certain enhanced services, we also may collect credit card and billing information (including telephone number). Additionally, when visitors come to our site, we automatically collect some non-personally identifiable "computer" information, such as the type of computer operating system (e.g., Windows XP or Mac OS), the visitor's "IP Address", the web browser (e.g., Netscape, Internet Explorer) being used, information collected through the use of cookies (see below) and information regarding the Internet service provider ("Computer Information").
How We Use the Information
We use visitors' Personal Information for our internal purposes of enabling visitors to enter one of our online contests or sweepstakes, to subscribe to our online newsletter, or to inform visitors of upcoming events and special announcements. Each e-mail contains instructions on how to be removed from the subscription list. We also use visitors' Computer Information to track usage, improve the design of the Site, offer products and services, to personalize our visitor's experiences, save your password in password-protected areas, enable you to use shopping carts on our sites and to ensure visitors are following the site's Agreement. Sometimes we will use agents or contractors to help us provide services to our visitors, such as helping us conduct a sweepstakes and sending prizes to the winners. In these cases, we require the agent or contractor to keep the information confidential and to use it only for the specific services they are performing. Additionally. In the event that all or substantially all of JWG Neopets, Inc.'s stock and/or assets are transferred or sold to another entity, JWG Neopets, Inc. may transfer such information and information collected from parents or guardians to the acquiring entity.
We may disclose information about our visitors, including Personal Information, when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Site and applicable laws, or to protect against misuse or unauthorized use of the Site. We also may disclose user information whenever we believe disclosure is necessary to limit our legal liability; to protect or defend our rights or property; or protect the safety, rights, or property of our visitors.
Collection of Information by Third-Party Sites and Sponsors
Our site contains links to other sites, including those of sponsors, advertisers and survey companies. Visitors should consult the other sites' privacy notices, since our Privacy Policy does not cover those sites. JWG Neopets does not share a visitor's e-mail address or other Personal Information with such third parties without permission; however, if you choose to "opt-in" (click on a box to receive a third party's information), to register with one of our sponsors, or you choose not to "opt-out" (uncheck a checked box that will provide a sponsor with your information), that means you have allowed JWG Neopets to give your registration and other information, including e-mail address, to that third party.
Cookies
JWG Neopets.Jiwang.Net uses a software technology called "cookies." Cookies are small text files that we and certain third parties place in visitors' computer browsers to store their preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at our site. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.
We may also use small pieces of code called "web beacons" or "clear gifs" to collect anonymous and aggregate advertising metrics, such as counting page views, promotion views, or advertising responses. These "web beacons" may be used to deliver cookies that conform to our cookie policy.
You may adjust your browser to reject cookies from us or from any other Web site. Please consult the "Help" section of your browser for more information. However, certain areas of our sites can only be accessed in conjunction with cookies or similar devices and you should be aware that disabling cookies or similar devices might prevent you from accessing some of our content.
Our Privacy Policy does not cover any use of information that a third party ad server may collect from you. For more information on third party ad servers, please see http://www.networkadvertising.org/and the section entitled Collection of Information by Third-Party Sites and Sponsors. For additional information regarding advertisers and advertisements that run on our site, please go here.
Security
We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.
Phishing: Phishing attacks attempt to steal consumers' personal identity data and financial account credentials. "Phishers" use 'spoofed' e-mails to lead consumers to counterfeit websites designed to trick recipients into divulging Sensitive Personal Information such as credit card numbers, account usernames, passwords, and social security numbers. WE DO NOT SEND EMAILS ASKING YOU TO PROVIDE OR CONFIRM SENSITIVE PERSONAL INFORMATION OR YOUR USERNAME OR PASSWORD! If you receive such email communication, please forward it immediately to the Site's Privacy Administrator at [hidden] and then immediately delete the fraudulent email from your computer.
Additional Information Concerning Children's Privacy
We do not collect Personal Information from visitors who identify themselves as under the age of 13 except where we receives verifiable parental consent or in those limited circumstances where we believe that such collection is permitted under applicable law. Visitors to our site may participate in many of our offerings and activities without providing any Personal Information. To participate in certain of our interactive features, however, we ask the user to register and provide us with the following information: the visitor's e-mail address and age information. We may collect additional information including Computer Information, gender, state/province, zip/postal code, and country, and we may ask additional questions regarding personal preferences on a number of topics through surveys.
At JWG Neopets.Jiwang.Net, our goal is to help parents ensure that their kids have a safe and fun online experience. That's why we've set up a system by which parents can contact us to review any Personal Information collected about their child, have this information corrected or deleted, and/or request that there be no further collection or use of their child's information. Please make any such request through this e-mail address: JWG Neopets.Jiwang.Net takes steps to verify the identity of anyone requesting information about a child and to ensure that the person is in fact the child's parent or legal guardian.
Accessing or Correcting Information
Visitors can change their user information supplied upon registration (except for user name, original e-mail address and date of birth) on this page: userinfo and following the direction on such page.
Contact Us
If you have any questions, comments, or concerns regarding our privacy policy and/or practices, please contact us at the following e-mail address, address, or telephone number:
If you are unable to resolve your concerns with our Privacy Manager, we encourage you to contact The Direct Marketing Association at http://www.the-dma.org.
A Final Note to Parents
The Internet offers a world of opportunity for children. Your guidance and involvement are essential to help ensure that children have a safe and rewarding online experience. We encourage you to visit The Direct Marketing Association's Web site (http://www.the-dma.org) and explore the Get CyberSavvy! program at http://www.cybersavvy.org/cybersavvy/index.html. Get CyberSavvy! helps families learn how information flows online so they can use the Internet in ways that protect their privacy and well-being. It also contains a number of valuable resources to help parents and children be aware of and express their preferences about information that is collected online and how it is used. Your efforts to instill responsible information practices will help steer your children to age-appropriate sites and will go a long way toward ensuring that your children have enriching experiences online.
Effective Date, Updates and Acceptance
The privacy policy set out above is effective as of May 9, 2007. Your use of the Site is subject to this Privacy Policy and the Terms of Use Agreement. By using this Site, you are accepting the practices set out in this Privacy Policy and the Terms of Use. We reserve the right to modify this Privacy Policy at any time by posting the changes on this page. Your continued use of any portion of the Site following posting of the updated Privacy Policy will constitute your acceptance of the changes.
Your California Privacy Rights
California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to or write us: e-mail